The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast selection was superb, featuring the creamiest scrambled eggs and a variety of fresh meats and cheeses that made every morning a treat.” view full review
Comfortable Stay
“Our room was surprisingly spacious and equipped with a cozy bed and plush pillows, ensuring restful nights throughout our stay.” view full review
Impressive Housekeeping
“The housekeeping service was perfect; when I mentioned a small detail at the reception, it was swiftly corrected, showcasing their commitment to guest satisfaction.” view full review
Great Shower Experience
“The shower had excellent water pressure, providing a refreshing start to my day and enhancing my overall experience at the hotel.” view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Bar/ Lounge area
Special diet menus
Business
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Sauna
Steam room
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Dressing area
Tea and coffee facilities
Trouser press
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Parquet floor
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Location
4 Quai Eustache Chappuis,
Annecy,
France,
74000,
Auvergne-Rhone-Alpes
Map view
street view
4 Quai Eustache Chappuis,
Annecy,
France,
74000,
Auvergne-Rhone-Alpes
City landmarks
Lake
Lake Annecy
2.3
km
Church
Basilique de la Visitation
1.1
km
Museum
Conservatoire d'Art et d'Histoire
650 m
38 Avenue d'Albigny
Eglise Sainte Bernadette
1.3
km
Castle
Manoir de Novel
2.0
km
Beach
Plage d'Albigny
1.8
km
Nearby
Castle
Annecy
250 m
Bridge
Bridge of Love
370 m
Museum
Palais de l'Ile
300 m
La Vieille Ville
310 m
Church
Annecy Cathedral
240 m
Church
Church of St. Maurice
170 m
Church
Church of St. Francis
230 m
quai Napoleon III
Gardens of Europe
370 m
15 Rue Jean-Jacques Rousseau
Maison Lambert
260 m
Church
Notre-Dame de Liesse
170 m
Park
Le Paquier
260 m
Museum
Palace I'lle
300 m
Beach
Old Town of Annecy
290 m
19 rue Sommeiller
Librairie Decitre
270 m
Mall
Courier
480 m
Bridge
Pont Perriere
240 m
Face aux Jardins de l’Europe
Ile des Cygnes
250 m
Store
Monoprix
560 m
19 Rue du Pâquier
Puits Saint-Jean
110 m
74000 Annecy
Annecy to
220 m
Pont Morens
Pont Morens
260 m
Le Vassé
Canal du Vasse
290 m
Rue Perrière
les arcades
280 m
Claude Louis Berthollet
290 m
Restaurants
Restaurant L'Etage
100 m
13 rue du Paquier
Les Arcades Annecy
10 m
4 quai Eustache Chappuis
Brasserie de l'Abbaye
80 m
4 rue du Paquier
La Cuisine des Amis
90 m
9 rue du Paquier
les roseaux du lac
130 m
6 rue du Lac
Bistrot du Paquier
100 m
11 rue du Paquier
L'Appart du 17
100 m
17 rue du Paquier
L'etagere
100 m
21 Avenue d Alery
Brasserie du Paquier
100 m
17 rue du Paquier
Chez Mamie Lise
250 m
11 rue Grenette
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Great location
Friendly staff
Uncomfortably warm
Limited breakfast options
8.0/10
Great
Rooms
8.1
Location
9.6
Service
8.4
Dining
7.3
Guest reviews
8.0/10
based on 9 reviews
8.7
8.7/10 based on 2622 reviews
Nigel
United Kingdom,
April
2024
8.6/10
I had a delightful stay at this hotel! The rooms were stylish, clean, and surprisingly quiet despite its location on a main thoroughfare by the lake. The service was exceptional, with a guest-oriented approach and a rich breakfast. The hotel's location was excellent, just a stone's throw away from the lake, old town, and various shops. The dining experience was very good with ample options and a lovely view. Overall, a great choice for a stay in Annecy!
Rooms
8.0
The rooms were stylish and clean, providing a comfortable stay.
Service
9.0
The staff were not only lovely but also very helpful throughout our stay.
Location
9.0
The hotel's location was excellent, being very close to the lake and within walking distance to the old town.
Dining
8.0
I enjoyed a very good dining experience with a variety of choices and a great view.
Facilities
9.0
The hotel's facilities were top-notch and provided everything needed for a comfortable stay.
Great location
Uncomfortably warm
Donna
United States,
March
2024
8.6/10
I absolutely loved my stay at this hotel! The rooms were modern, clean, and had everything I needed, making for a very comfortable experience. The service was top-notch, with staff who were warm, welcoming, and provided several memorable gestures. The location was perfect, ideal for exploring and with helpful staff making the experience even better. Although the dining options were a bit pricey and limited in variety, the overall value for money was great.
Rooms
9.0
The rooms were modern, clean, comfortable, and had everything I needed, making for a very pleasant stay.
Service
9.0
The service was impeccable, with very helpful and friendly staff that made my stay even more enjoyable.
Location
10.0
The location of the hotel was perfect, with excellent amenities nearby and helpful staff that enhanced the experience.
Dining
7.0
While the dining options were a bit pricey and limited, the overall value for money was good considering the other positive aspects of the hotel.
Facilities
8.0
The facilities were well-appointed and provided everything I needed for a comfortable stay.
Michael
United Kingdom,
February
2024
7.6/10
I had a mixed experience at this hotel. The rooms looked nice but lacked functionality in some areas. The heating equipment on the 4th floor was updated to a modern standard, but there were minor issues like limited hangers, no bin in the bathroom, and a barely functional hairdryer. The rooms were spacious and well-equipped but fell short of a luxurious standard.
Rooms
7.0
The rooms were well-equipped and spacious without being luxurious.
Service
8.0
The service was exceptional overall, with a few hiccups like difficulty obtaining information on transportation to Geneva and a room mix-up that required discussion. However, the staff performance in general was excellent, covering services like room service, dry cleaning, housekeeping, laundry, welcome drinks, and pet amenities.
Location
9.0
The location of the hotel is very attractive and welcoming, ideal for exploring Annecy, one of the prettiest places on earth. It is conveniently situated near all attractions, with parking close by and within easy walking distance of the train station.
Dining
7.0
Dining at the hotel was a pleasant experience with a fully garnished buffet offering a variety of options. However, the prices were on the higher side compared to alternatives nearby.
Facilities
7.0
The facilities at the hotel were generally satisfactory, offering services to meet most needs but with room for improvement in certain areas.
Clean
Functional issues
Stephanie
United Kingdom,
December
2023
9.0/10
I absolutely loved my stay at the hotel! The views from the room were breathtaking, and the cleanliness was top-notch. The staff was so welcoming and professional, making my experience truly special. The location was perfect, right by the lake and within walking distance to everything. The dining experience was superb, especially the fantastic coffee options. Overall, a fantastic hotel with only minor dining issues.
Rooms
9.0
The rooms were clean and well taken care of, with a beautiful view of the lake.
Service
9.0
The staff was incredibly friendly and helpful, providing memorable gestures throughout my stay.
Location
10.0
The hotel's location overlooking the lake and close to the old town of Annecy was absolutely perfect.
Dining
8.0
The dining experience was excellent, with a variety of coffee options, although there were some minor breakfast issues.
Facilities
9.0
The hotel's facilities were top-notch, ensuring a comfortable and enjoyable stay.
Carol
United States,
July
2023
8.4/10
The hotel had nice, clean rooms with modern facilities but seemed a bit outdated. The quietness due to room isolation was a plus. The location was outstanding, close to shopping areas, the waterfront park, and the old town. Dining was good but somewhat expensive. In terms of facilities, the hotel offered a range of amenities.
Rooms
8.0
The rooms were nice size, clean, modern, and spacious with essential facilities. The room isolation provided a peaceful stay.
Service
9.0
The staff was exceptionally helpful, warm, and accommodating, especially Sylvia and Amel.
Location
10.0
The location was excellent, right next to shopping areas, the park, and close to the old town. Helpful staff added to the experience.
Dining
7.0
The dining experience offered a lovely spread but was somewhat pricey.
Facilities
8.0
The hotel provided a good range of facilities for a comfortable stay.
Frank
United Kingdom,
June
2023
8.2/10
My stay at the hotel was quite pleasant overall. The rooms, although on the smaller side, were nicely appointed and very clean, modern, and spacious with great facilities. The front desk staff were exceptionally polite and helpful, enhancing our experience. The location was perfect for exploring Annecy, one of the most beautiful places on earth. The dining was good but a bit pricey. Facilities were satisfactory.
Rooms
8.0
The rooms, although small, were nicely appointed and very clean, modern, and spacious with great facilities.
Service
9.0
The front desk staff were exceptionally polite and helpful, making our stay even more enjoyable.
Location
10.0
The location was absolutely ideal for exploring Annecy, a beautiful town, with quiet and clean rooms facing the lake.
Dining
7.0
The dining experience was very good, with a great view, but a bit on the pricey side.
Facilities
7.0
The hotel's facilities were satisfactory for my needs.
Jimmy
United Kingdom,
June
2023
9.4/10
My stay at the hotel was simply delightful! The rooms were very clean, large, and comfortable, with a fantastic view of the lake. The service was top-notch, with extremely helpful and friendly staff. The location couldn't be better, right next to the lake and close to all the attractions. The dining experience was excellent with a variety of options. Overall, a great value for money!
Rooms
9.0
The rooms were very clean, large, and comfortable with a great bathroom and shower.
Service
10.0
The staff was extremely welcoming, friendly, and helpful throughout my stay.
Location
10.0
The hotel's location is unbeatable, right next to the lake and in the heart of all the action.
Dining
9.0
The dining experience was fantastic with a great variety of options and a lovely view.
Facilities
9.0
The hotel's facilities were excellent and well-maintained.
Great view
Limited dining options
William
United Kingdom,
May
2023
7.4/10
The hotel had very clean, modern, and spacious rooms with a small balcony, which was a lovely retreat after long days of walking. However, some rooms felt a bit tight due to a large chair positioning, and the shower temperature could be temperamental at times. The rooms lacked some functionality like hangers, a bin in the bathroom, and a poorly functioning hairdryer.
Rooms
8.0
The rooms were clean, modern, and spacious with lovely balconies.
Service
7.0
The staff were exceptionally friendly and helpful, especially with holding our luggage after checkout. However, they struggled to provide accurate transportation information to Geneva.
Location
9.0
The location was ideal in beautiful surroundings facing the lake, making it easy to explore Annecy and access nearby amenities.
Dining
6.0
The dining experience offered a good assortment of dishes, but some items were below standard, especially the French breakfast options.
Facilities
7.0
The facilities were decent overall but lacked some essentials like hangers and a working hairdryer in the rooms.
Keith
United States,
May
2023
7.2/10
My stay at the hotel was a mix of positives and negatives. The rooms were beautifully lit with large windows but could have been a bit more spacious. Unfortunately, there was an issue with room allocation, and the hotel was not accommodating regarding refunds.
Rooms
7.0
I found my room to be a beautiful corner filled with natural light from the magnificent windows. However, it could have been a bit larger.
Service
6.0
The staff was incredibly helpful in assisting me with transportation arrangements, but there was a disagreement about the room allocation that took some time to resolve.
Location
9.0
The hotel's location was ideal, with easy access to the castle, old city, and stunning views of the mountains and park from many rooms.
Dining
7.0
I didn't have the chance to fully enjoy the dining experience, but the coffee options were impressive. However, the cost for breakfast seemed a bit high.
Facilities
7.0
The facilities were good overall, but there was an issue with room allocation that impacted my experience.